How do I earn Plenti points at Chili’s?
After you’ve linked your My Chili’s account with your Plenti card, just enter your phone number on your table’s Ziosk on every visit. After that, there's no complicated math – earn 1 Plenti point for each $2 spent on eligible food items and non-alcoholic beverages. Give the points about 48 hours after your visit to make their appearance in your account. Sometimes they'll come sooner - because those points are awesome like that. Everything is fair game for earning points with the exception of alcoholic beverages, gift card purchases, donations, tax and gratuity.
What if I’m a Plenti member and haven’t linked my account to My Chili’s?
The easiest way to earn Plenti points at Chili’s is to link your account – BUT, you can still earn Plenti points at Chili’s by entering your Plenti card number or phone number when you’re paying your check on Ziosk.
Can I earn Plenti points if I’m an existing My Chili’s Rewards member?
You will continue to receive your great My Chili’s offers, but you’ll need to join Plenti or link your My Chili’s account to your Plenti card to be eligible to earn and use Plenti points at Chili’s. And with so many ways to earn points and save, why wouldn’t you?!
Can I earn Plenti points on delivery and to-go orders, too?
Absolutely! You’ll earn Plenti points on any qualifying purchases at participating Chili’s when you dine-in at the restaurant, place to-go orders, or order Chili’s delivery. Just make sure you give the phone number associated with your Plenti account when calling or placing the order online.
I forgot to log in at the restaurant, but I have my receipt. Can I still claim my Plenti points?
Definitely! As long as you are a My Chili’s + Plenti member, you can head to www.chilis.com/rewards
or open your Chili’s mobile app and find the “missing points” button. Enter in four easy-to-find pieces of info from your receipt and we’ll look up your visit and submit the points on your behalf. We’ll send you an email once we submit the points or if we have an issue locating your check. This can take a couple of days to complete, but the points are totally worth the wait! Remember, if you need to claim missing points, do it right away. Visits prior to November 14, 2016 are not eligible for Plenti points.
I have over 100K Plenti points, but I can’t see my Plenti point balance on the Ziosk. Help!
First of all… WOW! Props to you for earning so many points (ahem, isn’t it time to burn them?). Currently, the Ziosk doesn’t accommodate Plenti point balances over 100K. To view your latest balance, please visit Plenti.com.
How do I claim missing points if I’m only a Plenti member and not a My Chili’s + Plenti member?
Join My Chili’s + Plenti at any time for the added benefit of claiming points online! Or, you can also contact the Plenti call center to claim them at 855-PLENTI1
(7536841), Monday-Sunday 9AM-9PM EST (closed on public holidays).
How can I earn more My Chili’s + Plenti points and perks?
Chili’s bonus offers are a fast way to earn extra Chili’s perks. Check your account on Ziosk or in the Chili’s mobile app or website to see what My Chili’s bonus offers you have. You can also access Plenti-specific offers on Plenti.com or in the Plenti mobile app to earn extra Plenti points! Activate and complete your offers, and reap the sweet, sweet rewards.
Where are my Chili’s bonus offers (my birthday dessert, digital coupons, etc.)?
If you don't have any bonus offers in your account, make sure you are checking your email to claim them. As a reminder, you must click on the activate/claim button in the email or the offer won’t show in your account. Don't have any to claim? No worries—we're just looking for the next best one to serve you.
Is there a limit to the amount of Plenti points I can earn?
Well, that wouldn't be any fun, would it? Earn as many points as your heart desires —there's no limit with My Chili's + Plenti.
Where did My Chili’s Rewards points go?
As of 11/14, My Chili’s Rewards members need at least 100 My Chili’s Rewards points to redeem for a free item. As such, members with less than 100 points as of 11/14 cannot reach the minimum reward threshold and their points were expired. These members received an e-mail on 11/14 detailing the change, and it contained a limited time offer. Remember: as part of the Plenti transition, you will no longer be able to earn My Chili’s Rewards points, but you will begin earning Plenti points for dollars off your check when you link your accounts.